Terms & Conditions

1Acceptance of these terms

These Terms and Conditions ("Terms") govern your access to ashallco.com (the "Site") and any services provided by Ashall & Co. ("Ashall & Co.", "we", "us" or "our"). By using the Site or engaging us, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.

If you are accepting on behalf of a company, you confirm you have authority to bind that company.

2Our services

Ashall & Co. provides digital growth services, including AI automation, CRM and GoHighLevel setup, funnels and lead capture, websites and landing pages, SEO, paid growth, analytics and tracking, and email marketing. Descriptions on the Site are for general information and may change as our services evolve.

3Proposals and written agreements

Each engagement is defined by a written proposal, statement of work or service agreement ("Agreement") that sets out the scope, deliverables, timeline and fees. If there is a conflict between an Agreement and these Terms, the Agreement prevails for that engagement. Work outside the agreed scope is handled through a change request and may change the fees and timeline.

4Fees and payment

• Fees, billing schedule and payment methods are stated in the Agreement. Unless the Agreement says otherwise, invoices are due within 14 days of the invoice date.
• Ad spend is separate. Media budgets for platforms such as Google Ads and Meta are paid by you directly to the platform and are not included in our fees.
• Fees exclude taxes, duties and third-party software or tool subscriptions unless stated otherwise.
• We may pause work or suspend access to deliverables on overdue invoices after written notice. Late amounts may accrue reasonable interest as permitted by law.

5Your responsibilities

To let us deliver on time, you agree to:

• provide accurate information, timely feedback and approvals, and the access we reasonably need to your accounts, platforms and assets;
• make sure you own or have the rights to all content, data and materials you give us;
• have a lawful basis and any required consents for the customer and lead data in your accounts, and comply with applicable laws, including advertising, marketing and privacy laws;
• follow the terms and policies of the third-party platforms we work on together.

6Third-party platforms and accounts

Our work often relies on third-party platforms such as Google, Meta, LinkedIn, GoHighLevel, email providers and analytics tools. These platforms are governed by their own terms, which can change without notice and are outside our control. Accounts, ad accounts and properties created for you remain yours; we are not liable for a platform's decisions, outages, policy changes, account restrictions or changes to its algorithms.

7No guarantee of results

We commit to the scope, standards and timelines in our Agreement. We do not guarantee specific outcomes such as search rankings, traffic, leads, sales, return on ad spend or revenue, because these depend on factors outside our control, including competitors, market conditions, search engine and platform changes, your product, pricing and sales process. Forecasts, benchmarks and case study results are estimates and examples, not promises.

8Intellectual property

• Your materials. You keep ownership of your brand, content, data and other materials you provide.
• Deliverables. On full payment, you own the final deliverables created specifically for you under the Agreement, excluding third-party materials and our pre-existing tools.
• Our tools. We keep ownership of our pre-existing and general-purpose methods, templates, code, workflows, frameworks and know-how, and grant you a non-exclusive licence to use them as part of the deliverables.
• Portfolio. Unless you tell us otherwise in writing, we may reference your name and non-confidential results in our portfolio and case studies.
• The Site. The Site's design, text, graphics and logos belong to Ashall & Co. or its licensors and may not be copied or reused without permission.

9Confidentiality

Each party agrees to keep the other's non-public business, technical and financial information confidential, to use it only for the engagement, and to protect it with reasonable care. This does not apply to information that is public, already known to the recipient, independently developed, or required to be disclosed by law.

10Data protection

We handle personal information as described in our Privacy Policy. Where we process personal data of your customers or leads on your behalf, we do so only on your documented instructions and will enter into a data processing agreement if the law requires one.

11Free audits and promotional offers

• Free audits are provided without charge and without obligation. They are based on the information and access you provide and represent our professional opinion at that time.
• Discounts and promotional offers (for example, a percentage off a first project) apply only as stated in the offer, may have an expiry date, cannot be combined with other offers, have no cash value, and may be withdrawn or changed at any time.

12Acceptable use of the Site

You agree not to:

• use the Site unlawfully or in a way that infringes others' rights;
• attempt to gain unauthorized access to the Site, our systems or other users' data;
• introduce malware, scrape the Site at scale, or interfere with its operation;
• submit false, misleading or abusive information through our forms.

13Disclaimers

The Site and its content are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Site will be uninterrupted or error-free.

14Limitation of liability

To the fullest extent permitted by law, Ashall & Co. will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from the Site or our services. Our total liability for any claim relating to an engagement is limited to the fees you paid us for the services giving rise to the claim in the three months before the event. Nothing in these Terms limits liability that cannot be limited by law.

15Indemnification

You agree to indemnify and hold Ashall & Co. harmless from claims, damages and reasonable costs arising from materials, data or instructions you provide, your breach of these Terms or the Agreement, or your violation of law or third-party rights.

16Term and termination

Either party may end an engagement as set out in the Agreement. If the Agreement does not specify, either party may end ongoing services with 30 days' written notice. You remain responsible for fees for work completed and costs committed up to the termination date. Sections that by their nature should survive termination, including payment, intellectual property, confidentiality, liability and governing law, will survive.

17Governing law and disputes

These Terms are governed by the laws of Pakistan, without regard to conflict-of-law rules. We will first try to resolve any dispute informally and in good faith. If that fails, the courts of Lahore, Punjab will have exclusive jurisdiction, unless the Agreement provides otherwise.

18Changes to these terms

We may update these Terms from time to time. We will change the "Last updated" date when we do, and continued use of the Site after changes means you accept the updated Terms. Changes do not affect an existing Agreement unless both parties agree in writing.

19Contact us

Questions about these Terms? Get in touch:

Ashall & Co.
D Tower, Plot B, 281 Ghazi Rd, Lahore, Punjab
Email: hello@ashallco.com
Phone: +1 (234) 567-0199
Support hours: Mon – Fri, 9:00am – 6:00pm PKT